Contact Ousie

Helpful answers from real people.

Questions about a service, an existing booking or joining as a cleaner go directly to the Ousie team—no call-centre scripts and no chatbot loops.

Mon-Fri: 8:30am - 5:00pm AESTCalls, email and online messages

Here when you need a hand

Booking, service and cleaner support

Real replies from the Ousie team

01 — Get in touch

Call, email or send a message

Whether it's a question about a service, an existing booking or anything in between — it goes straight to the Ousie team, never a call centre.

Mon-Fri: 8:30am - 5:00pm AEST

Quotes, feedback and general enquiries.

Australia Wide

Local cleaners, matched to your suburb.

Monday - Friday: 8:30am - 5:00pm
Saturday - Sunday: Closed

Ready to book a clean instead?

02 — Common questions

Quick answers on booking, services and cleaner matching.

For regular cleans, most clients provide their preferred products and equipment. For one-off deep cleans, your cleaner brings everything required.

Still deciding on the right service?